A new study channels Frederick Taylor, father of the “scientific management” of the workforce, bringing a stopwatch into the hospital to report on how physicians -- in this case -- first-year internal medicine residents, spend their day. Spoiler alert: they don't spend it at bedside.
The current troubles plaguing the giant airline manufacturer reveal that a greater societal problem. We are increasingly the servant -- rather than the master -- of our technologies.
The litany of new problems these glorified billing platforms have created (and old ones they never solved) is discussed often today, ranging from their role in medication errors to job dissatisfaction. But, the most basic, fundamental harm is largely ignored.