In 2005, Hurricane Katrina and its devastation resulted in manslaughter charges against Dr. Anna Pou, along with a host of civil actions for murder. Dr. Pou received an AMA commendation for the same activities she was charged with.
According to the Affordable Care Act, anyone needing emergency care is entitled to treatment. In 1985, the Emergency Medical Treatment and Labor Act (EMTALA) was enacted to provide federal protection. Even so, insurers have tried to get around covering emergency services. The federal government has now muscled up, suing insurers for denying emergency coverage.
Urgent care centers offer more than first aid, but less than a full-service Emergency Department. It was hoped that they would reduce the number of expensive ED visits, and save money. Well, at least half of that hope has been met.
Yelp is a very popular source of recommendations for food, activity, physicians and now the people weigh in on Emergency Departments and Urgent Care Centers. Patients have different expectations for these facilities and it influences their "satisfaction."
When health insurers keep trying to practice medicine without a license, we all lose.