A new paper in the periodical Health Affairs demonstrates the separate universes of patients and information technology policymakers. Before you decide that this doesn't affect you, consider that these "meaningful use" programs have already cost the taxpayer $38 billion.
meaningful use
Patient portals are meant to improve a user's "health journey" but the results are mixed. More physician appointments, fewer emergency department visits ... but no information on improving health.
Like educators who "teach for the test," hospitals and health systems are able to quickly learn and adapt to new rules, especially those that come with financial rewards and penalties.